82%
Callbacks from texts
2 min
Avg delay before SMS
3x
More likely to book vs no text
$0
Extra cost per missed call
How It Works
0:00
📞 Call comes in
RingCentral or Twilio routes the call to the AI voice agent. Phone rings on the plumber's side.
0:08
❌ No answer — voicemail
Call goes unanswered after 3 rings. Voicemail is captured (optional). Call logged as "missed."
+2 min
📱 SMS sent automatically
System sends personalized text using the workflow template, substituting caller name and phone.
+5 min
🔗 Link clicked — booking page
Caller taps the link in the SMS and lands on the calendar booking page. Picks a slot. Gets confirmed.
+15 min
✅ Appointment confirmed
Plumber gets a notification. Customer gets a confirmation text. Revenue recovered.
SMS Simulator
LeadLoop SMS
📱
Mike's Plumbing
Business
Hi Sarah! You called Mike's Plumbing and we missed you. We're available now — reply here or call us back at (555) 234-5678 to book a same-day appointment.
✓ Delivered Just now
Workflow Configuration
Trigger Missed Call (no answer, 3+ rings)
Delay 2 minutes after call ends
Template variables {{caller_name}}, {{caller_phone}}, {{business_name}}
Character limit 160 chars (single SMS segment)
Callback tracking UPDATED link with ref param (e.g. ?ref=sms_missed)
Status logging SMS sent, delivered, link clicked, booked
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